Shipping policy
Shipping Policy
At YOUNES PERFUMES, we aim to provide a smooth and reliable delivery experience for every order.
Delivery Coverage
We currently deliver across Egypt.
Shipping Fees
Our shipping rates are:
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Cairo, Giza & Alexandria: EGP 100
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All other Egyptian governorates: EGP 110
Shipping charges are calculated automatically at checkout based on your delivery address and order value.
Delivery Times
Delivery times vary depending on your location and courier operations. Any delivery estimates displayed at checkout are approximate and are not guaranteed delivery dates.
Order Confirmation
Please ensure that your name, mobile number, and complete delivery address are accurate when placing your order.
Our delivery partner may contact you to arrange delivery.
Inspection Upon Delivery
Orders cannot be opened or inspected before accepting delivery from the courier.
Every perfume includes a separate tester, allowing you to experience the fragrance after delivery without opening the main perfume bottle.
This procedure does not affect your statutory consumer rights regarding incorrect, damaged, or defective products.
Delivery Issues
If you experience a delivery problem, receive an incorrect item, or find that your order has arrived damaged, please contact YOUNES PERFUMES using the contact information provided on our website.
We will review the issue and assist you in accordance with our Return & Refund Policy and applicable consumer protection laws.